The person I'm talking to at pet gentle support is telling me that this long 9 digit number for tracking is ups.com. I have dealt with UPS shipping for years and it always starts with a onesie and then the rest of the number.
The tracking number given to me in the email shows on the postal site that it was delivered on November 29th to my side door. So how is that a right tracking number when I purchase the item on December 2nd
Product or Service Mentioned: Petgentle Shipping Service.
Reason of review: Order processing issue.