I received the Pet Gentle and I tried everything but it was not operable in any way. The light wouldn't even come on.
It was obvious that it could never work as is was a cheap thing that could not work. I called the Customer Service number and she said to put it back in the envelope and enclose a note of explanation and they would send a replacement. I sent it back on November 5th, 2018 with a letter of explanation. I have not heard anything further from them.
This is the 28th of November. This is a scam done on purpose to steal money from the elderly and anyone else that is honest, trusting and trying to take care of their beloved pets.
The customer service person did not offer me a refund. It is a scam and they are robbing people.
Product or Service Mentioned: Petgentle Ultrasonic Pet Trainer.
Reason of review: Damaged or defective.
Monetary Loss: $33.
Preferred solution: Full refund.
I didn't like: Refusal to refund me while offering a 90 day guarantee, It is a ripoff, Not getting quick response for return, I want my money back.