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1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
5 comments

Purchase 7-25-18 received and did not work on my 3 Yorkies, then had my mother try out on her German Shepard with the no results. Now returns (415) 639-8389 say's to go to SUPPORT@HEPLWITHMYORDER.COM and could not find anything there pertaining to this product.

Want to inform others to not order and there is no way to return or get answers on how to return and get your money back. Now I typed this up and it comes back saying more details is too short (minimum is 100 words) Isn't Petgentle (spam) enough want my money back? If you order the return address and phone # and a address of 10450 N airport Dr Hayden, Id.

83835. No Paper work with product

Product or Service Mentioned: Petgentle Ultrasonic Pet Trainer.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $33.

Preferred solution: Full refund.

I didn't like: Product does not work & now existing help returning, Ripoff both device and customer service, It is a ripoff.

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Anonymous
#1663349

Having major issues with returning PetGentle. Is this a scam ?

Need immediate answers before going on public media. Barbara Harris

Anonymous
#1649808

got mine today- total rip off- does nothing. its a $39 cheap flashlight.

im calling the credit card co to get my money refunded. grrrrr

Anonymous
#1598346

I ordered Baby Smooth Epilator. Says it takes AA batteries.

AA batteries do NOT fit!!!! WTH?????

Anonymous
#1551352

Came close to purchasing. Many thanks for the heads up!

Anonymous
#1550059

ALMOST OREDERED ONE. THANKS FOR THE HEADS UP.

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