PetGentle - RIP OFF!!!! big times, try and return and all you get is a recording saying go to SUPPORT@HELPWITHMYORDER.COM WHICH YOU WILL NOT FIND FOR THIS PRODUCT.
Purchase 7-25-18 received and did not work on my 3 Yorkies, then had my mother try out on her German Shepard with the no results. Now returns (415) 639-8389 say's to go to SUPPORT@HEPLWITHMYORDER.COM and could not find anything there pertaining to this product.
Want to inform others to not order and there is no way to return or get answers on how to return and get your money back. Now I typed this up and it comes back saying more details is too short (minimum is 100 words) Isn't Petgentle (spam) enough want my money back? If you order the return address and phone # and a address of 10450 N airport Dr Hayden, Id.
83835. No Paper work with product
Product or Service Mentioned: Petgentle Ultrasonic Pet Trainer.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $33.
Preferred solution: Full refund.
I didn't like: Product does not work & now existing help returning, Ripoff both device and customer service, It is a ripoff.