filters
State:
Show
City:
Show
Product:
Show
Most Helpful
This ultrasonic pet trainer did not work as advertised and the company's advertised full refund within 90 days less S&H, is a joke! They offer 65% back and you keep the product...35% for shipping and handling...or return it at your expense and they keep 35% or more if they deem the product is damaged. Do not do business with Petgentle.com unless you plan to forfeit 35% of the purchase amount of the product no matter what. Obviously the item is so inferior they don't want it back and are recovering their production cost and shipping with the 35% fee. Talk about feeling totally ripped off!
Read more
Anonymous
W39albert

Ordered one and it was shipped and arrived quickly. Tried it and Winston stopped barking right away. I let a friend use it and it worked for her too and she is ordering one. B...

Anonymous
Normina

it did not work with my Maltese. No reaction so I suspect no sound. Called and told me to return it and they will replace as it must be defective. We will see

1.1
#1186483
Reply to reviews

PetGentle - No response

Received tracking number but doesn't work. Emailed three times to support but received only one rely that it's being looked into. No other communications
#1517137
Reply to reviews

PetGentle - WHERE IS MY PETGAURD

i am trying to get a tracking number so i can track my petgentle myorder number is DBABF34F99 ORDERED ON 4/11/19
#1515793
Reply to reviews

PetGentle - Doesn't Work

I opened the battery chamber and found the battery still wrapped in plastic. l removed the plastic wrap and tried to use it but neither the flashlight or zapper thing worked.
#1515222
Reply to reviews

PetGentle - *** Product just doesn't work!

Called and told them product doesn't work ask for refund. They tried to give me 50% off to keep vs. return. Told them no, want money back because product wasn't effective/didn't work on my dog. I paid return postage and mailed back Nov. 2018 and haven't got refund yet. After checking my cc statement for credit, I found that they had charge me twice, 1 time in Feb and again Mar, 2019. Also, they won't answer the phone ether.
#1515156
Reply to reviews

PetGentle - Pet gentle made my dog mad!

This product made my dog more aggressive and he jumped up and bit people. I am returning it to the company!!
1.0
Details
Product or Service Quality
Value for money
#1514565
Reply to reviews

PetGentle - Resolved by company

Problem resolved by the co. Review # 1513981
#1514389
Reply to reviews

PetGentle - Waiting for double charge issue to be ved

I ordered one at gentle on April 3rd they took out the money then then they took out money again on the 6th. Still waiting for them to get back to me
3.1
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Website
#1513981
Reply to reviews

PetGentle - Happy customer

I bought 2 Pet Gentle remotes I have a Lhasa Apso who has a mind of his own we let him out to do his thing and he doesn't want to come in, our yard isn't totally fenced so we have to stay out with him he totally ignores commands but one quick push of the button and he mmediately comes running. Same thing when someone comes to the door. I love this thing. Also my Neighbor's dog barks alot he two houses away and one push and he stops barking and goes to their porch.
#1513838
Reply to reviews
First off it *** me off that you advertise for neighbors to use it against other peoples pets that arent their own. I for one dont want someone shining a light in my dogs eye or aimed at her face. (As it is shown that way on the video to send a light message like morse...
Read more
Anonymous
Anonymous

This site https://trypetgentle.com/pet/pet-trainer.php?affId=36B96FB5&c1=us&c2=res_kwintent&ggdid=aSGfjsab3rv&gclid=EAIaIQobChMI3Nnfl-LN4QIVV04BCh0dmAKUEAEYASAAEgIViPD_BwE has...

2.1
#1512855
Reply to reviews

Contact PetGentle Customer Service

Mailing Address:
PetGentle
10450 N Airport Rd
Hayden, ID 83835
USA
Phone:
(415) 651-6478
All PetGentle Contacts

PetGentle Products and Services Reviews

Latest Question

PetGentle Questions
Three things: I am glad thar someone mentioned that there is plastic wrap around the battery that must be removed. Second, it is a challenge to get the battery connectors to line up when reinserting the battery since the unit connectors are not stationery. I had to...
Read more
Anonymous
Anonymous

Uhmmm, the 9 volt "connector" is tobe pulled out -- it's a 2 wire pigtail with standard 9 v connector on it -- to attach to battery. If it's to difficult to push both on simul...

#1512173
Reply to reviews