This ultrasonic pet trainer did not work as advertised and the company's advertised full refund within 90 days less S&H, is a joke! They offer 65% back and you keep the product...35% for shipping and handling...or return it at your expense and they keep 35% or more if they deem the product is damaged.
Do not do business with Petgentle.com unless you plan to forfeit 35% of the purchase amount of the product no matter what.
Obviously the item is so inferior they don't want it back and are recovering their production cost and shipping with the 35% fee. Talk about feeling totally ripped off!
Product or Service Mentioned: Petgentle Ultrasonic Pet Trainer.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $24.
Preferred solution: Refund all but the shipping cost of $8 per post office estimate. .