Contact Information

PetGentle Phone Numbers

Toll-Free Number:

  • (833) 501-3407
  • (415) 651-6478
  • (833) 501-3407
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Currently you can call only US numbers.

PetGentle Email:

Headquarters Address:

PetGentle
10450 N Airport Rd
Hayden, ID 83835
USA

Help in Social Networks:

Summary of PetGentle Customer Service Calls

105 TOTAL
CALLS
80% SUCCESSFUL
CONNECTIONS
01:45 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact PetGentle to Ask about:

Activation/ Cancellation Question:

  • “Cancel order” , Review # 1387250
  • “They said they canceled my order like i asked but have charged my account”

Shipping and Delivery Question:

  • “You sent wrong tracking number” , Review # 1510006
  • “Order date of deliver”
  • “Did not get confirmation# for my order” , Review # 1443936

Product/ Service Question:

Payments and Charges Question:

  • “Charged too much” , Review # 1329819
  • “Have not received item after more than a week, told by customers and friends they paid less on Amalson I am stopping my payment. thanks, also” , Review # 1414164
  • “Over charged me for products”

Refund Question:

  • “Refund for Defective Device”
  • “Want a refund and don't want to keep texting”

Request for Information Question:

  • “Checking order status”

Return/ Replace Question:

  • “Having problems with item it never worked even changing batteries”

Other Question:

  • “What is the product?”
  • “I need just one petgentle not any more”
  • “Status of order FBF370707D23”

PetGentle Rating Stats

1.9 out of 5 stars
based on 86 reviews
See all 221 reviews reviews

Rating stats

  1. 50 reviews
  2. 16 reviews
  3. 8 reviews
  4. 3 reviews
  5. 9 reviews

Rating trend

About PetGentle

PetGentle Return Policy
PetGentle Terms of Service
PetGentle Privacy Policy
Top 5 PetGentle Services

Shipping Service, Customer Care, Deal

Top 5 PetGentle Products

Ultrasonic Pet Trainer

Top 5 Likes about PetGentle

Didnt work, That they actually responded, Worked wonders, Ording was very easy, Knowledgable person on 2nd call resolved issue

Top 5 Dislikes about PetGentle

Product does not work, It is a ripoff, Ripoff both device and customer service, Product does not work & now existing help returning, Its a rip off

PetGentle reviews and complaints

PetGentle is ranked 54 out of 475 in Pet Stores category

Area Served

USA

Payment Methods

DiscoverAmerican Express

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PetGentle Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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