PetGentle Contact Information

  • (415) 651-6478

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Headquarters Address:

PetGentle
10450 N Airport Rd
Hayden, ID 83835
USA

Social Networks:

Summary of PetGentle Customer Service Calls

53 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:09 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact PetGentle to Ask about:

Shipping and Delivery:

  • “Did not get confirmation# for my order”
  • “Order date of deliver”
  • “Tracking says delivered but never received” , Review #1416093

Activation/ Cancellation:

  • “Cancel order”
  • “They said they canceled my order like i asked but have charged my account”

Payments and Charges:

  • “Have not received item after more than a week, told by customers and friends they paid less on Amalson I am stopping my payment. thanks, also”
  • “Charged too much”
  • “Over charged me for products”

Product/ Service:

Return/ Replace:

  • “Having problems with item it never worked even changing batteries”

Refund:

  • “Want a refund and don't want to keep texting”

Other:

  • “Never received package”
  • “Product does not work. Light doesn’t even go on”
  • “Receipt shows no purchase price”

PetGentle Rating Stats

2.0 out of 5 stars
based on 40 reviews
See all 124 reviews reviews

Rating stats

  1. 23 reviews
  2. 6 reviews
  3. 5 reviews
  4. 1 review
  5. 5 reviews

Rating trend

About PetGentle

Top 5 PetGentle Services

Customer Care, Shipping Service

Top 5 PetGentle Products

Ultrasonic Pet Trainer

Top 5 Likes about PetGentle

Didnt work, That they actually responded, Worked wonders, Ording was very easy

Top 5 Dislikes about PetGentle

It is a ripoff, Product does not work, Ripoff both device and customer service, Product does not work & now existing help returning, Refusal to refund me while offering a 90 day guarantee

PetGentle reviews and complaints

PetGentle is ranked 46 out of 457 in Pet Stores category

Area Served

USA

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PetGentle Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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